Skype is always looking to create a better user experience for their users. The developers of this excellent communications platform have created a plugin for users to install into their browsers. The plugin creates buttons on phone numbers which makes it easy to call directly, using Skype.

I recently discovered that the Skype plugin actually remove the phone number entirely on some sites.

The reason is unknown, but one user sent me the following screenshot from my site:

isee-phone-number

He's using Internet Explorer 8 on Windows 7, and as you can see, the phone number was gone. I asked him if he had the Skype plugin installed, and the answer was yes. When he removed the plugin the phone number reappeared.

After some searching I found that the way to remove this Skype functionality in your site is to add a meta tag:

<meta name="SKYPE_TOOLBAR" content="SKYPE_TOOLBAR_PARSER_COMPATIBLE" />

Easy fix and does not require the user to remove the Skype plugin. Most users don't even know the plugin is installed, or that it can have this effect.

Kristoffer Sandven, JoomlaBlogger
Written on Tuesday, 23 February 2010 20:00 by Kristoffer Sandven, JoomlaBlogger

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